FAQ

Do I need to take off steering wheel to install the steering wheel wrap?

No, you don’t need to take off your steering wheel to install the wrap. For full installation guide please click here

How long does it take to stitch a steering wheel wrap?

It usually takes our customers 1hr-1.5hr to get it finished.

What’s inside the package for a steering wheel wrap?

A wrap constructed for your vehicle, scissor, threads, needles, a small scraper and installation instruction.

How do I maintain my suede goods ?

We recommend our customers to clean suede/Alcantara steering wheel wrap at least every 6 months in order to keep it under best condition. You can either use normal suede cleaner or you can purchase suede steering wheel wrap cleaning kit from us.

If you would like to purchase the cleaning kit from us please click here

What’s your Return Policy?

We accept return only if the products have quality issues. Please send us an e-mail to arrange the return process

How soon can I receive my order?

All of our products are 100% handcrafted and made to order, please allow us 10-15 business days to process and handcraft your order.

Free shipping takes 3-5 business days.

Thanks for your patience and understanding.

What’s the difference between Japanese made suede and Alcantara?

The suede material we use is made in Japan and Alcantara is Italian made. Both of them are man-made suede material. Japanese suede is by now the most Alcantara like material in the world. By looking you can't tell the difference. By touching, you may feel Alcantara is a little softer.

Thickness of our Japanese suede is ~1.0mm.

Thickness of Alcantara panel is ~0.8mm.

Do you Offer international shipping?

Yes, we do. Please select international shipping option at the check out session. If your country is not listed, please contact us and we will send you an invoice to pay then we can ship your order to your country.

Please note, international buyers should be responsible for the additional shipping fee and import tax/charges.

Your question is not listed above?

Please feel free to send us an e-mail to sales@autointeriortechnic.com for fast response

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